FAQ = Frequently Asked QuestionsDo you build the cabinets?
Do you have a brochure or catalog?
We build every construction line of cabinets from flush fit to frameless and everything is built in house. We have a 10,000 square foot shop including a 2000 sq ft showroom. We build everything from the doors to the drawer boxes, trim work and everything in between. We know cabinets inside and out which is why we can assure you that you will be given experience, knowledge, and expertise from the design to the installation of your project.
Our catalog is our webpage. Feel free to browse around and find ideas of what you like and what you are looking for. Because our options are endless it would be nearly impossible to have a catalog. We do, however, have a brochure and you can view it here. (brochure)
Do you take credit cards? Do you offer financing?
We do not currently take credit cards nor do we offer financing. Many banks offer financing for constructions projects which may be a better fit for you.
How long does it take?
Once your decisions are made on design, wood species, finish, hardware, door design, appliances, etc., we will set a schedule with you. For example, an entire kitchen project can be turned around in 5-7 weeks.
What wood species are available?
There are many options of wood species available and we can supply you with whichever one you feel is the best fit for your project. We also include the option to use exotic wood species. We are here to meet all of your specific needs for your project. (wood species)
Do you do countertops? What kind?
We do all types of countertops. We have a good majority of the types of countertops and color samples available in our showroom. Here are some of the most popular. (countertops)
Do you provide plumbing, electrical or carpentry work?
We can suggest the names of contractors that we have worked with for years and have established a great running relationship with.
Do you take out the old cabinets?
Yes, we can do complete tear out but we are not licensed to do any plumbing or electrical. Plumbing and electrical must be done by the homeowner or an electrician or plumber.
Do you give recommendations for designs, lighting, appliance, material and colors?
Do you have a showroom?
We can make recommendations for all of these. We usually suggest that you go over the lighting plan with an electrician but we can make recommendations. We have tons of colors and samples in the showroom for you to mix and match and play with until you find the exact combination that is right for you and your project.
How do I get started?
Yes, we have a 2000 square foot showroom in our building. (showroom page)
You can get started by bringing in a plan, and getting a free preliminary estimate to give you an idea of the cost for the project. Otherwise, you can have one of our designers come to visit your space and take digital pictures, exact scaled drawings, and develop a design for which you would receive three dimensional drawings to keep. There is a charge of $300 for this service which will be applied as a credit to your project once you approve it.
Do you refinish cabinets?
Generally we would suggest new doors and drawer fronts which covers 90% of the cabinetry. It is usually more cost effective that way than sanding and refinishing existing doors and drawer fronts. We can have the finished ends replaced or touched up. Also, the face frame can be touched up if necessary.
How do I take care of my cabinets, countertops?
Care of countertops will vary according to type and we will provide you with all of that information.
What is the difference between buying a kitchen from a home improvement warehouse and Charles Cabinets?
Charles Cabinets will custom design and build your cabinetry to fit your specific and individual needs. Our product is made with superior quality and durability to last you as long as you choose to stay in your house. If you do decide to move, you can be assured the custom cabinetry will be a motivation for buyers and will also help you recoup your investment on resale. The product is custom designed to fit your home's space, style and use. With a custom cabinet shop your options are endless!
What are my options to get an estimate?
We offer a free preliminary estimate which is where you bring in a plan and we give you an approximate cost. Cost will include cabinets, countertops, finish and installation. Otherwise, you can have one of our designers come to visit your space and take digital pictures, exact scaled drawings, and develop a design for which you would receive three dimensional drawings to keep. There is a charge of $300 for this service which will be applied as a credit to your project once you approve it.
Types of cabinetry and types of construction?
Standard Overlay Face Frame -
Full Overlay Face Frame -
Flush fit Face Frame -
Frameless – (Custom Euro)
Set a time to come to our showroom to see the differences of each construction type. (Cabinet Construction)
Types of Finishing?
All types of finishing, painting, glazing, scuffed and glazed and everything in between. (finishing)
Can you replace my drawers and/or drawer rollers?
Yes, it is easiest to do it when replacing the countertops but it can be done without replacing the countertops.
Do you sell replacement Bread Boards?
Yes, we can replace your breadboards. There are options to have either a wood breadboard or a Corian breadboard. Call or come in to our shop with your measurements or existing breadboard to compare the difference and order a replacement one.
Do you handle window and base trim? And can you have it finished to match the cabinets?
We can supply the trim and also stain it along with your cabinetry.
Other FAQ please feel free to call or email.